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Testimonials

Spanish Court

46 Testimonials


  • They made the whole party feel welcomed. The ambiance and décor is very relaxed and upmarket. The best breakfast in Jamaica. They went all the way out every morning to cook breakfast to my mother’s dietary requirements. Staff are helpful, courteous, well presented, professional and accommodating. Rooms very clean and comfortable. I would recommend this hotel to all my family and friends. Excellent Service.

    Dana Henry | August 25th, 2016 | 6:35 pm

  • AWESOME experience. From check in to check out the service was extraordinary.
    The staff is great very polite and courteous, I was treated like family. i would recommend Spanish Court to everyone.

    This is more than a five star hotel. This is my hotel for life.
    love it, love it love it.
    Will be back soon.

    Sonia Hazel -Clarke | August 22nd, 2016 | 7:31 pm

  • I stay at you hotel 2,weeks ago, i was not feeling well, i saw one of your housekeeper her name was karen, she ask me if i am ok, i said no, she ask what the problem an offer me at cup of tea, at mean she was always smiling an checking up on me to see if i felt better, wow well done spanish, i am coming back with my entire family excellent work, i told my friend an they book for 5 days. Thank karen

    rodney | August 15th, 2016 | 6:14 pm

  • I WENT TO JAMAICA FOR MY DAUGHTER’S WEDDING AND I STAYED HERE FOR THE SECOND. JUST LOVE FROM THE MOMENT YOU ENTER THROUGH THOSE GLASS DOOR . ROOMS GREAT, STAFF AND BREAKFAST EXCELLENT. WILL LIKE TO PERSONALLY THANK ANESHA AND JOSEPH @ THE FRONT DESK AND JEOVANNY FORM THE RESTURANT, YOU GUY MADE MY STAY VERY PLEASURABLE . I USED TO STAY AT THE PEGASUS BUT NO LONGER SINCE MY FIRST VISIT HERE, WHICH WAS RECOMMENDED TO ME BY A FRIEND.

    LISA GUY | August 8th, 2016 | 11:36 am

  • I recently stayed at this hotel for 3 days and I must say that my experience there was awesome and I give this hotel 5 stars all around. The staff was very friendly, helpful and informative. The management was also great. The food was fantastic. I am telling all my friends and family about this great hotel. I can’t wait for my next visit.
    Highly recommended.
    Raymond Wray and Lynn Simon

    Raymond Wray | June 5th, 2016 | 6:55 am

  • My husband and i a are back home after spending the weekend i Jamaica.We stayed at the Spanish Court Hotel .I have to confess that i am a bit of a complainer but i have to say “well done Spanish Court Hotel.” The staff was very friendly and professional, they made every effort to make us feel at home. our room was immaculate and the food was good. We will be staying there the next time we visit.

    Charmaine Walker | March 7th, 2016 | 9:39 pm

  • Great service, great accommodation. I have to commend and thank especially Joseph on staff for being so helpful. Would definitely recommend to anyone and stay again.

    KS | February 21st, 2016 | 5:37 pm

  • Flying in 7/9/15 for a bit of cricket and business. Second time and I am excited!!!!

    Joan Brown | July 7th, 2015 | 10:21 pm

  • This is the fifth time I have lodged at this hotel in the last year or so as a result this is the third or fourth review that I am leaving. Each time that I have been a guest at this property, they have outdone themselves! The service, amenities and staff are EXCELLENT and/or SUPERB. Anesha at the front desk is as good as gold and an outstanding asset to Spanish Court. Her warm greeting and captivating smile makes me feel like I am walking into my own house. Joseph’s professional attitude and calm demeanor adds to the positive front desk experience. He knows how to make a guest feel appreciated and welcomed. I have to also mention the very pleasant, yet hard working Ieshiea is remarkable. She remembers me each time I come here and greets me in such a warm manner that she makes you want to have to call for room service! I have observed her greet any passing guest in an upbeat and cheerful manner and tat would brighten anyone’s day. What’s unusual is that se does that even when she is not responsible for the person’s room. I wish I could clone her and send here around the world to teach people about excellent customer service. Finally, Maurice at the pool bar is as good as GOLD!!!

    Michael S | June 28th, 2015 | 5:45 pm

  • I had the pleasure of spending 4 nights at the Spanish Court hotel this past week and I must admit that I am one who is usually quick to issue written complaints when things go wrong, but very rarely have I ever felt compelled to write a compliment on anything. Such was the absolutely GENUINELY pleasant attitude and service level of all staff we encountered at this hotel. From the moment we arrived the level of attentiveness was amazing. The staff was always one step ahead of any requests we had and immediate service was always the norm. Even though the hotel was obviously full, they never lost the personal touch. The rooms were well appointed, the front desk always answered the phone by the second ring. Room service – even at 3am came promptly and with a smile. Breakfast was included with the room rate and lasted until 10:30 every morning – but while at most other hotels where 10:30 means you get “whats left” if you arrive after 10:15 – Spanish Court kept the buffet fully stocked and even the omelette station was staffed right up until the cut off point. The included internet worked consistently well and the pool bar staff kept us well stocked even after closing hours.

    Because of this experience we are already thinking about when we can fit in another trip to Kingston. I must congratulate the HR department for putting together an amazing team. Well done Spanish Court, we will definitely be back!

    Mark Russell | March 17th, 2015 | 6:46 pm

  • Returned “home” to the Spanish Court for my annual business trip to Kingston. Wouldn’t think of staying anywhere else. Amenities are awesome and only outdone by the Spanish Court associates. From Check-In to Check-Out you will be treated like family not a guest.

    This year my company hosted a business meeting for the first time at the Spanish Court. The function was extremely successful, due in large part to Spanish Court facilities and people.

    Congratulations to the GM, Ms. Godfrey and her team of professionals for their “standards of excellence” in service and support. Be prepared to have your expectations exceeded.

    Randy Cole | March 7th, 2015 | 9:54 am

  • I’ve never left a review, but I just had to leave one this time. This is the most beautiful hotel, in Jamaica, to stay in. The staff was so very welcoming and helpful. It is an absolutely stunning hotel. Sooooo clean. Everywhere. Inside and out. We were so pleased with the staff and their willing to help and offer whatever services they could. This is a hotel where you know right away, that the owner as well as staff, really care about their clients. I would recommend this hotel to anyone going for a trip to Jamaica. And have already recommended. I even got stuck in Jamaica, due to a snow storm in New York, which delayed my return. The staff was very helpful in accommodating me. The front desk attendant, I believe her name was Sheri Ann, (I hope I’m correct) and manager, were so kind and helpful. Also, we stayed in room 322, and the room attendant, don’t remember her name, but on January 24th, 2015 during my stay, she was not feeling well, however, she was still putting her best foot forward and offering any help she could to me, and I felt so bad for her not feeling well. I didn’t want to bother her, but she said, “it’s quite alright, I will help you with what you need”. Now that’s service and she did it with a smile. Such polite staff.
    The food was excellent as well. My only issue was, each time I ate in the hotel restaurant, I had to find staff to ask for silverware in order to eat. And they were so apologetic each time I had to ask. Other than that, no issue what so ever.
    I truly loved my stay at the Spanish Court, and will stay there whenever I return to Jamaica.
    Thank you staff for your kindness and help… Nadine Champagnie

    NADINE AND DERRICK CHAMPAGNIE | February 3rd, 2015 | 4:00 pm

  • I spent one night at the Spanish Court hotel and I can truly say wowwww. This is the most elegant, beautiful and excellent hotel I have ever had the pleasure of spending time in. When you enter, the staff greets you with the most beautiful smile and personality. I pledge to myself that every time I go to Jamaica I am going to budget even one night at this hotel for sure. If you are not rich you will leave from this hotel feeling like a millionaire.

    Rose Salmon | February 2nd, 2015 | 8:07 pm

  • We visited the Spanish Court Hotel on November 7th. It actually took me some time to get to writing this testimonial because of the business of life. However, I knew that I had to write it after our family experience at the Spanish Court Hotel.
    Upon arrival, we experienced a few bumps and bruises. However, Ms. Lee Ann, one of the hotel managers, stepped in and took care of my family and me. Her service was impeccable. I have stayed in many five star hotels and I must say that her service, if not matches, utterly transcends all of them.
    The breakfast was excellent (especially the red pea soup).
    We will definitely be visiting again.

    P.S. My children loved having Cartoon Network 24 hours a day. 😀

    The Charles Family | January 15th, 2015 | 6:15 pm

  • A WEEK B4 NEW YEARS MY BOYFRIEND SAYS, “LETS CHANGE THE WEATHER”…SO WE BOOK’D A TRIP 2 JAMAICA.
    WE WANT’D OUT OF THE FREEZING COLD IN CHICAGO: @ THE TIME THE TEMP WAS 22DEGREES. WE WANTED 2 CHILL~LAX FOR THE HOLIDAY!!!
    SO AFTER RESEARCHING MANY HOTELS WE SELECTED THE SPANISH COURT.
    AND WHAT A PLEASANT SURPRISE!!!!!!!!
    THE STAFF WAS SOOO PROFESSIONAL, FRIENDLY & ACCOMMODATING.
    THE ENTRY N2 THE HOTEL WAS BREATH TAKING & THE LOBBY WAS FABULOUS!!!!
    OUR ROOM WAS WHITE GLOVE CLEEN & DECORATED IN A WARM CONTEMPORARY STYLE.
    ROOM~SERVICE WAS OPEN 24HOURS & THE FOOD WAS DEEEE!~LICIOUS…FRENCH TOAST w/ CARAMELIZED BANANAS, SALT~FISH WITH ACKEE, RED SNAPPER, JERK WRAPS, EGGS BENEDICT W/ FRESH SALMON ON A TOASTED BEGAL, RED BEAN SOUP, JERK SPRING ROLLS… ALL WHERE PREPARED WITH AUTHENTIC SEASONS & WHERE PLEASING TO THE EYE.
    THE POOL & DECK AREAS WHERE INTOXICATING… & THE SPA… OMG THE SPA WAS THE BOMB!!!…WE ENJOYED FULL BODY SUGAR SCRUBS & HOUR LONG MASSAGES IN THE COMFORT OF OUR ROOM, HOWEVER, OUR MICRO DERMABRASION & COLLAGEN FACIALS ALONG W/ MANICURES & PEDICURES WHERE DONE BY A STAFF OF WOMEN WHO WHERE KNOWLEDGEABLE & SKILLED…I CUD GO ON & ON…. BUT I DONT WANT 2 SPOIL UR SURPRISES WHEN U CHECK IN…
    #SIMPLYAMAZING

    ERICA BOND | January 4th, 2015 | 3:22 am

  • I’m usually not the one to leave a review but after my experiences at the Spanish court I just had to .the staff were very polite the dinning/lounge area was emaculate the hotel overal is very welcoming decor modern ,posh .my favorite part was the rooftop spa where I had massage therapist ( Latoya)she was polite well spoken and very passionate about her profession .the spa is a must and it’s worth every penny .i will most definitely go back to this hotel .

    Marian Haye | January 1st, 2015 | 1:43 pm

  • Fabulous hotel & location, lovely staff, exquisite rooms, soothing entertainment and delicious food. This is the ideal hotel to stay when you are in Kingston.

    Selbert Boothe | December 23rd, 2014 | 1:24 pm

  • Maurice is perhaps the best bartender I’ve ever had the pleasure to spend a few hours with. He runs a tight ship with his staff, but is incredibly personable and just a great guy to talk with. Don’t visit the hotel without saying hello.

    Alex, the White Yardie | December 21st, 2014 | 5:27 pm

  • At first when I read all the testimonials I thought they were exaggerating, until I went for myself. I was treated so well, and the staff is so genuinely kind. The spa was the best experience and the prices were very reasonable. I was able to rest comfortably and I felt so safe. It was like being at home with friends and family. The rooms are very modern, clean, and comfortable. I was so impressed with the service and standards of this hotel that I when I go back to visit, this will be my new place of refuge. Overall, it was a magnificent experience and I will definitely be back.

    KG

    Kay Griffiths | December 17th, 2014 | 3:57 pm

  • I am currently a guest at The Spanish Court. This is my second time at this hotel and what a joy it has been. I feel it very necessary to write a review even before I depart. Each time I have arrived I am greeted with an upbeat yet genuine greeting the moment I walked through the door. I have been in the Customer Service industry for well over 10 years and I must say that Shereeda at the front desk is EXCELLENT at what she does. She is very informative, pleasant and courteous. She explained hotel policies and requirements in a professional and succinct manner that made it very easy to understand. Shereeda is a tremendous asset to this hotel as she exemplifies the epitome of great customer service, professionalism, courtesy and joy! Keep up the great work and atmosphere Spanish Court……….

    Michael S | November 15th, 2014 | 8:14 am

  • The perfect stay at the Spanish Court began upon our arrival at the hotel… Simon the bellman greeted us and brought our luggage in.. we were then warmly welcomed by the front desk manager Joseph who is a perfectionist at everything he does.. within 2 mins there was champagne and a gift pack sent to the front desk welcoming us for choosing the Spanish Court for our stay…the entire breakfast, dinner, room service, bellman, bartender staff was unbelievable…food fantastic…We arrived at 11am and check in was not until 3pm but Joseph made it happen….because that is the level of service you receive at the Spanish Court … rooms beautiful.. I will never stay anywhere else but here!

    Jacqueline Jameison | November 7th, 2014 | 4:57 pm

  • I too am not one to leave comments but after last night’s experience, I had to. I took my wife out for dinner at the Spanish Court Restaurant last night (Oct 1, 2014) not knowing what to expect. I must say though that I was pleasantly surprised. The level of professionalism was great and commendable, not to mention the food along with the complimentary birthday cake. Gents / Ladies, If you want a romantic dinner with your other half, let Spanish Court Restaurant be the restaurant of choice.

    Lloyd Fearon | October 2nd, 2014 | 11:23 am

  • The ambiance was excellent I must say while walking through to the spa, which was my reason for going. The spa itself left much to be desired however. Was not pleased at all with my facial and the decor within the spa itself left much to be desired.

    Expected much better quality as it was listed online on the sothys website and heard such excellent stories about the hotel itself.

    Will definitely not be returning!! at least for the spa services!

    Colette | September 28th, 2014 | 4:23 pm

  • I normally am not a person to leave comments, however, this hotel deserved to be praised for its exceptional service. Upon entering the hotel, you notice how clean and well proportionately laid out it is. The front desk personnel were professional and efficient. It did not matter who I encountered during my stay, I was greeted by name and with a smile. Housekeeping was immaculate. My room was consistently clean from check in to check out. The room was very comfortable and relaxing. The hotel itself is in a central location surrounded by many restaurants and activities. This will definitely be my choice the next time I am in Kingston.

    Fred R | September 18th, 2014 | 9:59 am

  • My husband and I stayed at the Spanish court hotel in Kingston and by far it’s the best I’ve seen so far in Kingston. The service and the hospitality was great.. The room and bathroom was magnificent it was crisp and clean very eye appealing.. The Spanish court can get my business anytime as a matter a fact I don’t think we would want to stay anywhere else but there while in Jamaica

    Phillip and Teasha Edwards | July 28th, 2014 | 7:42 am

  • Outstanding….definitely my go to place to stay whenever I’m in Jamaica. The decor and rooms are exceptional. But what truly sets The Spanish Court apart from there counterparts are the Staff. The staff was professional and courteous the entire week I was there. The food was FANTASTIC. I’m not the kind to write a review but I feel compel to acknowledge the entire staff on a job well done.

    P.S. thanks for making my vacation a splendid experience.

    Nicola H. | July 23rd, 2014 | 9:49 pm

  • Absolutely wonderful experience at the Spanish Court. From the moment I walked in and was greeted by Jofia I felt at home! My room was very well kept, clean and spacious. I normally stay at another hotel in New Kingston and had done so for years since it has been around the longest. Even with the remodeled rooms and big name, that hotel has nothing on Spanish Court!

    Michael Smith | July 14th, 2014 | 10:55 am

  • Our stay at the Spanish Court Hotel was awesome!!! The staff was without a doubt very well mannered and pleasant and I mean the entire staff (house keeping included). We checked in on the night of Friday June 20, 2014 ( myself & my sister Natalie) and was assisted by Kadeen who was the epitome of the quality that goes along with the beautiful ambiance and well maintained decor of the hotel. Our reservation was booked online so when we arrived there were some fees that were not explained to us during booking. I mention this because my sister is not always an easy person to serve so imagine trying to explain these fees to someone with an attitude. Kadeen was patient, thorough and kept her pleasant attitude while checking us in. Kadeen and the entire staff that we encountered exceeded our expectation of great customer service which is on the brink of extinction everywhere. I am anxiously awaiting my next stay at your superb hotel and have been recommending it to my family and friends. Thank you all for an extraordinary time.

    Marsha Minott | June 28th, 2014 | 10:03 am

  • Definitely loved the ambiance. It was well represented online and by the reviews and I must say it lived up to my expectations.

    My favorite part of my entire stay was my nights at the bar with my husband and best friend.

    The bartenders were very polite and extremely pleasant. I have never been at a hotel where I can say I remember one person’s name. However I remembered all their names at Spanish Court.

    Maurice – Full of vibes and tons of jokes. He kept me laughing the entire night.

    Mark (the quiet one) – Makes the best Lychee Martini and I loved it.

    Quade – Very friendly and keeps the conversation interesting.

    Trevor (aka Troy for one night) – Efficient and very jovial.

    Mark (the Sup) – Always there just in time to fix all controversial debates.

    Davioll – Quiet but not as quiet as Mark lol.

    Chermaine – By no means the last. Nice to have a lovely lady in the bunch. I enjoyed her stories and her experiences growing up in different parts of Jamaica.

    They are all well rounded staff and I would definitely comeback just from the service I got from them. I look forward to my next Jamaica visit. I will definitely be staying at Spanish Court Hotel.

    Thank you all for a wonderful experience.

    (Also Moya from the front desk and Ann-Marie from housekeeping did exceptional jobs.)

    Great Staff Keep Up the Good Work!!!!!!!!!!

    Rashane Smith | June 17th, 2014 | 5:09 pm

  • OMG… the staff at this hotel are GREAT…..especially the Sky Bar upstairs….. I spent my 55th birthday here…..NICE….professional, clean, outstanding customer service….you will do very well by staying here….the SPA staff — I had the best facial — my skin felt like a new babies behind….absolutely GREAT….as Ms Tina Turner would say “Simply the Best”…..

    Angela Farrish | May 24th, 2014 | 8:05 am

  • I stayed here for two nights with 7 of my classmates from New York (I’m Jamaican and my friend wanted to come and experience Jamaica and Kingston in particular). While I’m desperately trying to finish an assignment as I write this, I felt compelled to pause and write a quick note about my experience. The decor and quality of the rooms are of course excellent but what truly sets Spanish Court apart is the quality of the service! It’s something special with the team attending to your needs with such genuine warmth and care. I must say that I am truly impressed! I could give you a few examples – a manager seeing to my request for some clothes to be ironed in a short space of time as I was running late for an event and needed a quick turnaround, the attendant asking a guest with genuine concern if he had waiting too long to be served (he hadnt really been waiting too long), the bar attendant activating the kitchen to prepare us a late night meal despite being really close to closing. Thanks Spanish Court for a great experience!

    Dale James | March 9th, 2014 | 2:32 pm

  • The Spanish Court Hotel is ABSOLUTELY AMAZING. I’ve stayed at various hotels before both in Jamaica and oversees but this one beats all. I am a very meticulous individual, one who despises dirty and unkempt places but I never had a complaint. The breakfast was delicious, the ambiance was fantastic, the colors that are used for the decor is totally inviting. I am definitely returning to this hotel on my next visit, and I am now the unappointed PR agent for this hotel.

    Simone Bryan | February 26th, 2014 | 5:24 pm

  • My husband and I recently spent one night at the Spanish Court and based on what we experienced, we will definitely be back. The inviting staff made us feel comfortable and right at home, offering us a cool drink upon entering the hotel.

    The restaurant is wonderful and the food was fantastic, I highly recommend the the pepper pot soup with garlic bread. Our room was spacious with upscale furniture and decorations along with comfortable bedding. The place has a wonderful ambiance and is well laid out, I especially loved the blue room for relaxation and reading. Last but not least was the spa. I didn’t have a scheduled time but I was seen immediately (totally unexpected) so I didn’t have to wait and my technician did an excellent job! Needless to say I fell asleep during the massage… sign of good masseur.

    The staff, and I mean all of them, were extremely attentive to our needs, even offering a laptop so I could print our boarding passes while I waited for my toes to dry.

    We hope to return for a longer stay and will definitely refer the hotel to our family and friends in the United States and Europe. In the meantime, don’t change a thing.

    Sincerely,

    Donna Tomlinson | August 18th, 2010 | 10:04 pm

  • Expo Jamaica happens every 2 years, but after experiencing hospitality at its best at the Spanish Court Hotel I am left to search for another reason to return to Jamaica and back “home” to the beauty and splendor that the Spanish Court graciously offers.

    The crisp, clean and inviting finishes and touches to the décor; the exceptional courtesy , warmth, charm and sincerity of the staff and the feel good vibes as you move about the property, beckons my quick return. Hats off to Maurice, Andres, Denise and the rest of the staff!

    I have traveled and stayed at many a places in the course of my jobs over the years, not to mention the hotels that I have stayed at during my tour of duty in the US Navy assigned to the Mediterranean region;

    The Spanish Court is right up there as one of THE BEST places to stay. No Beach required!!…..Fluff up my pillow!!…… I will be home again soon!

    John G. Beckford, CPC, CSP Executive Director Lauderhill Regional Chamber of Commerce | July 14th, 2010 | 9:48 pm

  • I just spent the extended July 4 weekend at the Spanish Court Hotel with my daughter. I picked your hotel after reading the New York Times piece last November on Kingston. Postponed from the Memorial Day weekend because of the then incident, this was my first visit to Kingston in 30 years, and my 22-year-old daughter’s first ever.

    We’d planned it as a father-daughter bonding experience. Along with my wife, we routinely venture far and wide on vacation. We’ve been to every continent save Antarctica, but my daughter has never seen where I spent my early years.

    She thoroughly enjoyed our visit, as did I. Your staff is clearly superbly trained, but even more important is the genuine joy they seem to take in their jobs. Everyone was uniformly helpful, every greeting came with a smile.

    I’m a little jaded, and don’t normally take the time out to write a hotel, but I do want your staff to know how much their hard work, professionalism, courtesy and friendliness was appreciated. You have a beautifully decorated hotel, but nothing could match the warmth of your staff. I would have no hesitation about recommending Spanish Court to anyone visiting Kingston.

    Andrew N. Mais | July 7th, 2010 | 10:01 pm

  • My recent visit to my native home with my 10 year old son on 6/25/10 was just to relax and cater to his limited request. We choose to stay at a hotel instead of the traditional family in home setting. I was amazed when I arrived at the Spanish Court Hotel as we were pleasantly greeted by the bellman, who kindly offered the choice of fruit punch or glass of champagne.

    At first I had to check my destination, because I could not believe I was at a hotel in Kingston. My son who happens to be an avid traveler, could not stop commenting that, “I can’t believe I am in Jamaica, mommy” especially when he got to our room, the pool and later at dinner.

    I am very passionate about Hospitality, which happens to be my field of study and also work for the past 15 years and I can say I was highly impressed, so was my son.

    We enjoyed our stay and I have expressed my sentiment of the Spanish Court Hotel to family, friends and associates.

    We look forward to staying there again, in fact I will be on the island this Friday, but unfortunately not responsible for my accommodation, but hope to drop by for dinner as the food is delish!

    Nicole Kerr Southeastern Reservations Manager| American Airlines | July 6th, 2010 | 9:50 pm

  • Our family of eight chose to celebrate my wife’s birthday in Jamaica over Easter. We initially booked at the Terra Nova Hotel because we stayed there 2 years ago and it was pleasant, but a friend recommended The Spanish Court, to which we are eternally grateful.

    We travel all over the world and have stayed in many hotels and resorts, and The Spanish Court Hotel far exceed our expectations with incredible service and hospitable ambiance. From the complimentary champagne at check in, to the daily courtesies extended by all the staff with a beautiful smile, it was most comfortable we have ever felt in any hotel.

    Kudos to the management and staff, because you have clearly a special oasis at your establishment, and I will certainly use your services whenever I’m in Kingston again and I will recommend your hotel to all my associates.

    N. Wallace, Toronto | April 16th, 2010 | 9:41 pm

  • Prior to checking in at the Spanish Court, we stayed at the Ritz-Carlton in Montego Bay. So we were a bit leary of this “new ” hotel that we read about.

    Shantae Mollison | April 14th, 2010 | 9:39 pm

  • Firstly, you must have, the RED PEAS SOUP along with the other sumptuous meals on their menu.

    We are soldier’s currently stationed in Iraq and chose JA as our vacation spot, despite the 14 hour flight. Needless to say we were pleasantly surprised. The Spanish Court hotel, the facility, the staff to include John the dread, and the cleaning staff, have collectively rendered staying at the Pegasus or the Hilton, senseless! Every aspect of the trip, from the reservation process to the checking-in/out, was flawless and unusually accommodating.

    The front desk personnel,to include the manager, were particularly attentive but unfortunately I cannot recall the correct pronunciation/spelling of the gentleman’s name who most stood out to us, though I think it’s along the lines of Andrew ( 4give me). Clearly the hotel owners have paid attention to the needs of the discerning traveler for whom cost is secondary. It was also patently clear that customer service and the importance of that skill was clearly embedded in the psyche of the staff members.

    I also appreciate the boutique style design and semi-exclusive feel to the facility. It’s centralized location was in- genius and beneficial and allowed for a full experience of the everything that Jamaica had to offer to the vacationer. As a native Jamaican I’m almost ashamed to admit that I would rather stay at the Spanish Court than at my own home in Kingston.

    Bottom line, the Spanish Court should be the destination choice of all travelers staying in Kingston. Be sure to get Rm 213 if possible, as it offers a good vantage point with exceptional views of New Kingston especially at sunrise.

    Hugh Fraser, Camp Arifjan | March 21st, 2010 | 9:32 pm

  • Well, well. I do not think that Surprise is the word that I should use in this instance, but my 6 day stay at the Spanish Court Hotel was one that I will remember for the rest of my life. You see, I have worked for hotels such as The Plaza in New Your, The Essex House, The Drake Swiss, Hilton International in New York, The Langham and Park Lane Hilton in London. I have travelled and worked in many countries and Islands, based on that background, staying at the Spanish Court far exceeded my expectation.

    When I tried to make the reservation, I conference with my sister in Florida who frequently visits Jamaica, I asked about the Pegasus and the Hilton, she recommended the Hilton, but after having read the reviews on both hotels, I choose the Spanish Court based on its newness and the pictures of the bathroom as I was in no mood to encounter a small and dated bathroom.

    When I lived in Jamaica there was a shopping center in that location, so I was a bit concerned about the reservation; my 17 year old son arrived the next day and was instantly pleased with the suite and hotel selection. We had stayed in Ohio Rios 5 years ago and that was a disaster, so I had to travel ahead to make sure that the accommodation was adequate and the hotel and its surrounding pleasant.

    Suite 211 was so perfect that the same Hilton loving Sister arrived two days later and checked in immediately after seeing the hotel.

    The staff, from Mr. Marlon Honegan, to John, the Rasta Porter, Suzanne the Front Desk Clerk, the Indian-Royal Security Guard from Esher in St Mary, the Corporate Executive Chef although not Jamaican and all the staff that I encountered made my return visit to Jamaica a spectacular one.

    The Breakfast Buffet had a very reasonable price point I truly enjoyed the Jamaican Options for the mornings that I visited the restaurant. We had outside guests join us and they too were happy to see a Boutique Hotel with such pleasant ambiences in the middle of Kingston.

    Coming from the Hotel and Resort Capital of the US – Las Vegas, I can testify that Spanish Court has made a step in the right direction. I hope that the contemporary trend lasts long enough for then to recoup and be able to get on with the next trend, whenever and what ever that might be.

    At the Spanish Court the staff works first and doesn’t seem to think of a tip, unlike in the Bahamas where they work only with tip in mind.

    My only regret is that in my haste to get to the airport I forgot to leave adequate gratuity that the staff deserved. I will certainly make that up on my next visit.

    Evadnie | February 6th, 2010 | 9:27 pm

  • From the telephone booking process to check-out everything was first class. For the sisters who stayed in Room 239.

    The rooms were sparkling clean, and the décor in the hotel is exactly as the website depicts. And the internet service never wavered. The staff were all excellent, friendly and extremely helpful. The restaurant had fine selection of Jamaican cuisine and the prices were right. The breakfast buffet was more than ample. Everyday there was a selection that included a typical Jamaican dish; which I thoroughly enjoyed. One day my sister and I had ordered the lunch special that included desert. We were unable to enjoy the desert due to a previously scheduled meeting. Our waitress offered to put the desert aside for us to enjoy when we returned! Sure enough, much later in the night when we returned our deserts were presented to us by the night staff! They went down really well with a fine Argentina Malbec!

    I have two regrets, one when my trip was un-expectantly extended there was “no room” available. And two because I was not present at check-out my sister did not have adequate funds on her to leave a good tip for the excellent room staff.

    I will endeavor to remedy that situation upon my return in March!

    When, I will once again employ the services of Juta’s best taxi drivers in Kingston, Rick and or his sidekick Jason.

    Claudette D. Shaw | January 29th, 2010 | 9:17 pm

  • Having just returned to England after 18 days in Jamaica, I would just like to comment on my 17 nights stay at the Spanish Court. I have stayed previously in three of the big hotels in Kingston and was apprehensive when booked into the Spanish Court not knowing anything about it. I had a look at the website before leaving which heartened me and was impressed as soon as entering the building. The reception was excellent and staff very welcoming.

    My room 229 was as good as shown on the website and was kept immaculately during my stay by freindly and cheerful cleaners.

    We dined in the hotel every night, great food served by friendly efficient ‘waiters’.

    The terrace and pool although relatively small compared with the other three hotels suited me admirably with a bar which served food and after dinner coffee .

    Nothing was too much trouble for the staff to whom I offer my thanks.

    Next time it will be the Spanish Court again.

    Ian Pattinson | November 14th, 2009 | 9:08 pm

  • My husband and myself were so pleased with our experience at The Spanish Court Hotel. We found the service to be exceptional. We especially appreciate Nicole Reid’s service at the front desk. She cheerfully accommodated our room request and we were also able to arrange a late check out. The location was excellent, and we thoroughly enjoyed ourselves.

    Kaylia Williams | September 5th, 2009 | 12:55 pm

  • Since staying at Spanish Court in April I have been recommending it to anyone who will listen. The rooms were spotless and the housekeepers were ever so polite. The reception area is awsome to look at with its very modern designer decor with designer bathrooms to match.

    Restaurant and reception staff were extremely polite and friendly. I can’t wait to go back in December. I was lucky enough to get a special deal on the price as well. My only regret was not staying there for a longer time.

    Carla Bent | August 14th, 2009 | 9:03 pm

  • We recently spent several days at the Spanish Court and were extremely satisfied with the whole experience. The rooms are excellent, the décor is very contemporary and the staff are all extremely helpful. It is also brilliant to have the complimentary use of broadband internet in your room.

    We have stayed at both the Hilton and Courtleigh over the past couple of years but neither can compare to the Spanish Court in our opinion. We look forward to our next visit to Kingston and hope that the Spanish Court keeps its room rates at sensible levels and not overpriced like the aforementioned hotels.

    Tony and Audrey Holmes | June 4th, 2009 | 8:52 pm

  • We just checked in and had to comment on the hotel. The décor is absolutely fantastic and chic! Totally unexpected!

    AG | April 30th, 2009 | 8:48 pm

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Testimonials

Spanish Court

46 Testimonials


  • They made the whole party feel welcomed. The ambiance and décor is very relaxed and upmarket. The best breakfast in Jamaica. They went all the way out every morning to cook breakfast to my mother’s dietary requirements. Staff are helpful, courteous, well presented, professional and accommodating. Rooms very clean and comfortable. I would recommend this hotel to all my family and friends. Excellent Service.

    Dana Henry | August 25th, 2016 | 6:35 pm

  • AWESOME experience. From check in to check out the service was extraordinary.
    The staff is great very polite and courteous, I was treated like family. i would recommend Spanish Court to everyone.

    This is more than a five star hotel. This is my hotel for life.
    love it, love it love it.
    Will be back soon.

    Sonia Hazel -Clarke | August 22nd, 2016 | 7:31 pm

  • I stay at you hotel 2,weeks ago, i was not feeling well, i saw one of your housekeeper her name was karen, she ask me if i am ok, i said no, she ask what the problem an offer me at cup of tea, at mean she was always smiling an checking up on me to see if i felt better, wow well done spanish, i am coming back with my entire family excellent work, i told my friend an they book for 5 days. Thank karen

    rodney | August 15th, 2016 | 6:14 pm

  • I WENT TO JAMAICA FOR MY DAUGHTER’S WEDDING AND I STAYED HERE FOR THE SECOND. JUST LOVE FROM THE MOMENT YOU ENTER THROUGH THOSE GLASS DOOR . ROOMS GREAT, STAFF AND BREAKFAST EXCELLENT. WILL LIKE TO PERSONALLY THANK ANESHA AND JOSEPH @ THE FRONT DESK AND JEOVANNY FORM THE RESTURANT, YOU GUY MADE MY STAY VERY PLEASURABLE . I USED TO STAY AT THE PEGASUS BUT NO LONGER SINCE MY FIRST VISIT HERE, WHICH WAS RECOMMENDED TO ME BY A FRIEND.

    LISA GUY | August 8th, 2016 | 11:36 am

  • I recently stayed at this hotel for 3 days and I must say that my experience there was awesome and I give this hotel 5 stars all around. The staff was very friendly, helpful and informative. The management was also great. The food was fantastic. I am telling all my friends and family about this great hotel. I can’t wait for my next visit.
    Highly recommended.
    Raymond Wray and Lynn Simon

    Raymond Wray | June 5th, 2016 | 6:55 am

  • My husband and i a are back home after spending the weekend i Jamaica.We stayed at the Spanish Court Hotel .I have to confess that i am a bit of a complainer but i have to say “well done Spanish Court Hotel.” The staff was very friendly and professional, they made every effort to make us feel at home. our room was immaculate and the food was good. We will be staying there the next time we visit.

    Charmaine Walker | March 7th, 2016 | 9:39 pm

  • Great service, great accommodation. I have to commend and thank especially Joseph on staff for being so helpful. Would definitely recommend to anyone and stay again.

    KS | February 21st, 2016 | 5:37 pm

  • Flying in 7/9/15 for a bit of cricket and business. Second time and I am excited!!!!

    Joan Brown | July 7th, 2015 | 10:21 pm

  • This is the fifth time I have lodged at this hotel in the last year or so as a result this is the third or fourth review that I am leaving. Each time that I have been a guest at this property, they have outdone themselves! The service, amenities and staff are EXCELLENT and/or SUPERB. Anesha at the front desk is as good as gold and an outstanding asset to Spanish Court. Her warm greeting and captivating smile makes me feel like I am walking into my own house. Joseph’s professional attitude and calm demeanor adds to the positive front desk experience. He knows how to make a guest feel appreciated and welcomed. I have to also mention the very pleasant, yet hard working Ieshiea is remarkable. She remembers me each time I come here and greets me in such a warm manner that she makes you want to have to call for room service! I have observed her greet any passing guest in an upbeat and cheerful manner and tat would brighten anyone’s day. What’s unusual is that se does that even when she is not responsible for the person’s room. I wish I could clone her and send here around the world to teach people about excellent customer service. Finally, Maurice at the pool bar is as good as GOLD!!!

    Michael S | June 28th, 2015 | 5:45 pm

  • I had the pleasure of spending 4 nights at the Spanish Court hotel this past week and I must admit that I am one who is usually quick to issue written complaints when things go wrong, but very rarely have I ever felt compelled to write a compliment on anything. Such was the absolutely GENUINELY pleasant attitude and service level of all staff we encountered at this hotel. From the moment we arrived the level of attentiveness was amazing. The staff was always one step ahead of any requests we had and immediate service was always the norm. Even though the hotel was obviously full, they never lost the personal touch. The rooms were well appointed, the front desk always answered the phone by the second ring. Room service – even at 3am came promptly and with a smile. Breakfast was included with the room rate and lasted until 10:30 every morning – but while at most other hotels where 10:30 means you get “whats left” if you arrive after 10:15 – Spanish Court kept the buffet fully stocked and even the omelette station was staffed right up until the cut off point. The included internet worked consistently well and the pool bar staff kept us well stocked even after closing hours.

    Because of this experience we are already thinking about when we can fit in another trip to Kingston. I must congratulate the HR department for putting together an amazing team. Well done Spanish Court, we will definitely be back!

    Mark Russell | March 17th, 2015 | 6:46 pm

  • Returned “home” to the Spanish Court for my annual business trip to Kingston. Wouldn’t think of staying anywhere else. Amenities are awesome and only outdone by the Spanish Court associates. From Check-In to Check-Out you will be treated like family not a guest.

    This year my company hosted a business meeting for the first time at the Spanish Court. The function was extremely successful, due in large part to Spanish Court facilities and people.

    Congratulations to the GM, Ms. Godfrey and her team of professionals for their “standards of excellence” in service and support. Be prepared to have your expectations exceeded.

    Randy Cole | March 7th, 2015 | 9:54 am

  • I’ve never left a review, but I just had to leave one this time. This is the most beautiful hotel, in Jamaica, to stay in. The staff was so very welcoming and helpful. It is an absolutely stunning hotel. Sooooo clean. Everywhere. Inside and out. We were so pleased with the staff and their willing to help and offer whatever services they could. This is a hotel where you know right away, that the owner as well as staff, really care about their clients. I would recommend this hotel to anyone going for a trip to Jamaica. And have already recommended. I even got stuck in Jamaica, due to a snow storm in New York, which delayed my return. The staff was very helpful in accommodating me. The front desk attendant, I believe her name was Sheri Ann, (I hope I’m correct) and manager, were so kind and helpful. Also, we stayed in room 322, and the room attendant, don’t remember her name, but on January 24th, 2015 during my stay, she was not feeling well, however, she was still putting her best foot forward and offering any help she could to me, and I felt so bad for her not feeling well. I didn’t want to bother her, but she said, “it’s quite alright, I will help you with what you need”. Now that’s service and she did it with a smile. Such polite staff.
    The food was excellent as well. My only issue was, each time I ate in the hotel restaurant, I had to find staff to ask for silverware in order to eat. And they were so apologetic each time I had to ask. Other than that, no issue what so ever.
    I truly loved my stay at the Spanish Court, and will stay there whenever I return to Jamaica.
    Thank you staff for your kindness and help… Nadine Champagnie

    NADINE AND DERRICK CHAMPAGNIE | February 3rd, 2015 | 4:00 pm

  • I spent one night at the Spanish Court hotel and I can truly say wowwww. This is the most elegant, beautiful and excellent hotel I have ever had the pleasure of spending time in. When you enter, the staff greets you with the most beautiful smile and personality. I pledge to myself that every time I go to Jamaica I am going to budget even one night at this hotel for sure. If you are not rich you will leave from this hotel feeling like a millionaire.

    Rose Salmon | February 2nd, 2015 | 8:07 pm

  • We visited the Spanish Court Hotel on November 7th. It actually took me some time to get to writing this testimonial because of the business of life. However, I knew that I had to write it after our family experience at the Spanish Court Hotel.
    Upon arrival, we experienced a few bumps and bruises. However, Ms. Lee Ann, one of the hotel managers, stepped in and took care of my family and me. Her service was impeccable. I have stayed in many five star hotels and I must say that her service, if not matches, utterly transcends all of them.
    The breakfast was excellent (especially the red pea soup).
    We will definitely be visiting again.

    P.S. My children loved having Cartoon Network 24 hours a day. 😀

    The Charles Family | January 15th, 2015 | 6:15 pm

  • A WEEK B4 NEW YEARS MY BOYFRIEND SAYS, “LETS CHANGE THE WEATHER”…SO WE BOOK’D A TRIP 2 JAMAICA.
    WE WANT’D OUT OF THE FREEZING COLD IN CHICAGO: @ THE TIME THE TEMP WAS 22DEGREES. WE WANTED 2 CHILL~LAX FOR THE HOLIDAY!!!
    SO AFTER RESEARCHING MANY HOTELS WE SELECTED THE SPANISH COURT.
    AND WHAT A PLEASANT SURPRISE!!!!!!!!
    THE STAFF WAS SOOO PROFESSIONAL, FRIENDLY & ACCOMMODATING.
    THE ENTRY N2 THE HOTEL WAS BREATH TAKING & THE LOBBY WAS FABULOUS!!!!
    OUR ROOM WAS WHITE GLOVE CLEEN & DECORATED IN A WARM CONTEMPORARY STYLE.
    ROOM~SERVICE WAS OPEN 24HOURS & THE FOOD WAS DEEEE!~LICIOUS…FRENCH TOAST w/ CARAMELIZED BANANAS, SALT~FISH WITH ACKEE, RED SNAPPER, JERK WRAPS, EGGS BENEDICT W/ FRESH SALMON ON A TOASTED BEGAL, RED BEAN SOUP, JERK SPRING ROLLS… ALL WHERE PREPARED WITH AUTHENTIC SEASONS & WHERE PLEASING TO THE EYE.
    THE POOL & DECK AREAS WHERE INTOXICATING… & THE SPA… OMG THE SPA WAS THE BOMB!!!…WE ENJOYED FULL BODY SUGAR SCRUBS & HOUR LONG MASSAGES IN THE COMFORT OF OUR ROOM, HOWEVER, OUR MICRO DERMABRASION & COLLAGEN FACIALS ALONG W/ MANICURES & PEDICURES WHERE DONE BY A STAFF OF WOMEN WHO WHERE KNOWLEDGEABLE & SKILLED…I CUD GO ON & ON…. BUT I DONT WANT 2 SPOIL UR SURPRISES WHEN U CHECK IN…
    #SIMPLYAMAZING

    ERICA BOND | January 4th, 2015 | 3:22 am

  • I’m usually not the one to leave a review but after my experiences at the Spanish court I just had to .the staff were very polite the dinning/lounge area was emaculate the hotel overal is very welcoming decor modern ,posh .my favorite part was the rooftop spa where I had massage therapist ( Latoya)she was polite well spoken and very passionate about her profession .the spa is a must and it’s worth every penny .i will most definitely go back to this hotel .

    Marian Haye | January 1st, 2015 | 1:43 pm

  • Fabulous hotel & location, lovely staff, exquisite rooms, soothing entertainment and delicious food. This is the ideal hotel to stay when you are in Kingston.

    Selbert Boothe | December 23rd, 2014 | 1:24 pm

  • Maurice is perhaps the best bartender I’ve ever had the pleasure to spend a few hours with. He runs a tight ship with his staff, but is incredibly personable and just a great guy to talk with. Don’t visit the hotel without saying hello.

    Alex, the White Yardie | December 21st, 2014 | 5:27 pm

  • At first when I read all the testimonials I thought they were exaggerating, until I went for myself. I was treated so well, and the staff is so genuinely kind. The spa was the best experience and the prices were very reasonable. I was able to rest comfortably and I felt so safe. It was like being at home with friends and family. The rooms are very modern, clean, and comfortable. I was so impressed with the service and standards of this hotel that I when I go back to visit, this will be my new place of refuge. Overall, it was a magnificent experience and I will definitely be back.

    KG

    Kay Griffiths | December 17th, 2014 | 3:57 pm

  • I am currently a guest at The Spanish Court. This is my second time at this hotel and what a joy it has been. I feel it very necessary to write a review even before I depart. Each time I have arrived I am greeted with an upbeat yet genuine greeting the moment I walked through the door. I have been in the Customer Service industry for well over 10 years and I must say that Shereeda at the front desk is EXCELLENT at what she does. She is very informative, pleasant and courteous. She explained hotel policies and requirements in a professional and succinct manner that made it very easy to understand. Shereeda is a tremendous asset to this hotel as she exemplifies the epitome of great customer service, professionalism, courtesy and joy! Keep up the great work and atmosphere Spanish Court……….

    Michael S | November 15th, 2014 | 8:14 am

  • The perfect stay at the Spanish Court began upon our arrival at the hotel… Simon the bellman greeted us and brought our luggage in.. we were then warmly welcomed by the front desk manager Joseph who is a perfectionist at everything he does.. within 2 mins there was champagne and a gift pack sent to the front desk welcoming us for choosing the Spanish Court for our stay…the entire breakfast, dinner, room service, bellman, bartender staff was unbelievable…food fantastic…We arrived at 11am and check in was not until 3pm but Joseph made it happen….because that is the level of service you receive at the Spanish Court … rooms beautiful.. I will never stay anywhere else but here!

    Jacqueline Jameison | November 7th, 2014 | 4:57 pm

  • I too am not one to leave comments but after last night’s experience, I had to. I took my wife out for dinner at the Spanish Court Restaurant last night (Oct 1, 2014) not knowing what to expect. I must say though that I was pleasantly surprised. The level of professionalism was great and commendable, not to mention the food along with the complimentary birthday cake. Gents / Ladies, If you want a romantic dinner with your other half, let Spanish Court Restaurant be the restaurant of choice.

    Lloyd Fearon | October 2nd, 2014 | 11:23 am

  • The ambiance was excellent I must say while walking through to the spa, which was my reason for going. The spa itself left much to be desired however. Was not pleased at all with my facial and the decor within the spa itself left much to be desired.

    Expected much better quality as it was listed online on the sothys website and heard such excellent stories about the hotel itself.

    Will definitely not be returning!! at least for the spa services!

    Colette | September 28th, 2014 | 4:23 pm

  • I normally am not a person to leave comments, however, this hotel deserved to be praised for its exceptional service. Upon entering the hotel, you notice how clean and well proportionately laid out it is. The front desk personnel were professional and efficient. It did not matter who I encountered during my stay, I was greeted by name and with a smile. Housekeeping was immaculate. My room was consistently clean from check in to check out. The room was very comfortable and relaxing. The hotel itself is in a central location surrounded by many restaurants and activities. This will definitely be my choice the next time I am in Kingston.

    Fred R | September 18th, 2014 | 9:59 am

  • My husband and I stayed at the Spanish court hotel in Kingston and by far it’s the best I’ve seen so far in Kingston. The service and the hospitality was great.. The room and bathroom was magnificent it was crisp and clean very eye appealing.. The Spanish court can get my business anytime as a matter a fact I don’t think we would want to stay anywhere else but there while in Jamaica

    Phillip and Teasha Edwards | July 28th, 2014 | 7:42 am

  • Outstanding….definitely my go to place to stay whenever I’m in Jamaica. The decor and rooms are exceptional. But what truly sets The Spanish Court apart from there counterparts are the Staff. The staff was professional and courteous the entire week I was there. The food was FANTASTIC. I’m not the kind to write a review but I feel compel to acknowledge the entire staff on a job well done.

    P.S. thanks for making my vacation a splendid experience.

    Nicola H. | July 23rd, 2014 | 9:49 pm

  • Absolutely wonderful experience at the Spanish Court. From the moment I walked in and was greeted by Jofia I felt at home! My room was very well kept, clean and spacious. I normally stay at another hotel in New Kingston and had done so for years since it has been around the longest. Even with the remodeled rooms and big name, that hotel has nothing on Spanish Court!

    Michael Smith | July 14th, 2014 | 10:55 am

  • Our stay at the Spanish Court Hotel was awesome!!! The staff was without a doubt very well mannered and pleasant and I mean the entire staff (house keeping included). We checked in on the night of Friday June 20, 2014 ( myself & my sister Natalie) and was assisted by Kadeen who was the epitome of the quality that goes along with the beautiful ambiance and well maintained decor of the hotel. Our reservation was booked online so when we arrived there were some fees that were not explained to us during booking. I mention this because my sister is not always an easy person to serve so imagine trying to explain these fees to someone with an attitude. Kadeen was patient, thorough and kept her pleasant attitude while checking us in. Kadeen and the entire staff that we encountered exceeded our expectation of great customer service which is on the brink of extinction everywhere. I am anxiously awaiting my next stay at your superb hotel and have been recommending it to my family and friends. Thank you all for an extraordinary time.

    Marsha Minott | June 28th, 2014 | 10:03 am

  • Definitely loved the ambiance. It was well represented online and by the reviews and I must say it lived up to my expectations.

    My favorite part of my entire stay was my nights at the bar with my husband and best friend.

    The bartenders were very polite and extremely pleasant. I have never been at a hotel where I can say I remember one person’s name. However I remembered all their names at Spanish Court.

    Maurice – Full of vibes and tons of jokes. He kept me laughing the entire night.

    Mark (the quiet one) – Makes the best Lychee Martini and I loved it.

    Quade – Very friendly and keeps the conversation interesting.

    Trevor (aka Troy for one night) – Efficient and very jovial.

    Mark (the Sup) – Always there just in time to fix all controversial debates.

    Davioll – Quiet but not as quiet as Mark lol.

    Chermaine – By no means the last. Nice to have a lovely lady in the bunch. I enjoyed her stories and her experiences growing up in different parts of Jamaica.

    They are all well rounded staff and I would definitely comeback just from the service I got from them. I look forward to my next Jamaica visit. I will definitely be staying at Spanish Court Hotel.

    Thank you all for a wonderful experience.

    (Also Moya from the front desk and Ann-Marie from housekeeping did exceptional jobs.)

    Great Staff Keep Up the Good Work!!!!!!!!!!

    Rashane Smith | June 17th, 2014 | 5:09 pm

  • OMG… the staff at this hotel are GREAT…..especially the Sky Bar upstairs….. I spent my 55th birthday here…..NICE….professional, clean, outstanding customer service….you will do very well by staying here….the SPA staff — I had the best facial — my skin felt like a new babies behind….absolutely GREAT….as Ms Tina Turner would say “Simply the Best”…..

    Angela Farrish | May 24th, 2014 | 8:05 am

  • I stayed here for two nights with 7 of my classmates from New York (I’m Jamaican and my friend wanted to come and experience Jamaica and Kingston in particular). While I’m desperately trying to finish an assignment as I write this, I felt compelled to pause and write a quick note about my experience. The decor and quality of the rooms are of course excellent but what truly sets Spanish Court apart is the quality of the service! It’s something special with the team attending to your needs with such genuine warmth and care. I must say that I am truly impressed! I could give you a few examples – a manager seeing to my request for some clothes to be ironed in a short space of time as I was running late for an event and needed a quick turnaround, the attendant asking a guest with genuine concern if he had waiting too long to be served (he hadnt really been waiting too long), the bar attendant activating the kitchen to prepare us a late night meal despite being really close to closing. Thanks Spanish Court for a great experience!

    Dale James | March 9th, 2014 | 2:32 pm

  • The Spanish Court Hotel is ABSOLUTELY AMAZING. I’ve stayed at various hotels before both in Jamaica and oversees but this one beats all. I am a very meticulous individual, one who despises dirty and unkempt places but I never had a complaint. The breakfast was delicious, the ambiance was fantastic, the colors that are used for the decor is totally inviting. I am definitely returning to this hotel on my next visit, and I am now the unappointed PR agent for this hotel.

    Simone Bryan | February 26th, 2014 | 5:24 pm

  • My husband and I recently spent one night at the Spanish Court and based on what we experienced, we will definitely be back. The inviting staff made us feel comfortable and right at home, offering us a cool drink upon entering the hotel.

    The restaurant is wonderful and the food was fantastic, I highly recommend the the pepper pot soup with garlic bread. Our room was spacious with upscale furniture and decorations along with comfortable bedding. The place has a wonderful ambiance and is well laid out, I especially loved the blue room for relaxation and reading. Last but not least was the spa. I didn’t have a scheduled time but I was seen immediately (totally unexpected) so I didn’t have to wait and my technician did an excellent job! Needless to say I fell asleep during the massage… sign of good masseur.

    The staff, and I mean all of them, were extremely attentive to our needs, even offering a laptop so I could print our boarding passes while I waited for my toes to dry.

    We hope to return for a longer stay and will definitely refer the hotel to our family and friends in the United States and Europe. In the meantime, don’t change a thing.

    Sincerely,

    Donna Tomlinson | August 18th, 2010 | 10:04 pm

  • Expo Jamaica happens every 2 years, but after experiencing hospitality at its best at the Spanish Court Hotel I am left to search for another reason to return to Jamaica and back “home” to the beauty and splendor that the Spanish Court graciously offers.

    The crisp, clean and inviting finishes and touches to the décor; the exceptional courtesy , warmth, charm and sincerity of the staff and the feel good vibes as you move about the property, beckons my quick return. Hats off to Maurice, Andres, Denise and the rest of the staff!

    I have traveled and stayed at many a places in the course of my jobs over the years, not to mention the hotels that I have stayed at during my tour of duty in the US Navy assigned to the Mediterranean region;

    The Spanish Court is right up there as one of THE BEST places to stay. No Beach required!!…..Fluff up my pillow!!…… I will be home again soon!

    John G. Beckford, CPC, CSP Executive Director Lauderhill Regional Chamber of Commerce | July 14th, 2010 | 9:48 pm

  • I just spent the extended July 4 weekend at the Spanish Court Hotel with my daughter. I picked your hotel after reading the New York Times piece last November on Kingston. Postponed from the Memorial Day weekend because of the then incident, this was my first visit to Kingston in 30 years, and my 22-year-old daughter’s first ever.

    We’d planned it as a father-daughter bonding experience. Along with my wife, we routinely venture far and wide on vacation. We’ve been to every continent save Antarctica, but my daughter has never seen where I spent my early years.

    She thoroughly enjoyed our visit, as did I. Your staff is clearly superbly trained, but even more important is the genuine joy they seem to take in their jobs. Everyone was uniformly helpful, every greeting came with a smile.

    I’m a little jaded, and don’t normally take the time out to write a hotel, but I do want your staff to know how much their hard work, professionalism, courtesy and friendliness was appreciated. You have a beautifully decorated hotel, but nothing could match the warmth of your staff. I would have no hesitation about recommending Spanish Court to anyone visiting Kingston.

    Andrew N. Mais | July 7th, 2010 | 10:01 pm

  • My recent visit to my native home with my 10 year old son on 6/25/10 was just to relax and cater to his limited request. We choose to stay at a hotel instead of the traditional family in home setting. I was amazed when I arrived at the Spanish Court Hotel as we were pleasantly greeted by the bellman, who kindly offered the choice of fruit punch or glass of champagne.

    At first I had to check my destination, because I could not believe I was at a hotel in Kingston. My son who happens to be an avid traveler, could not stop commenting that, “I can’t believe I am in Jamaica, mommy” especially when he got to our room, the pool and later at dinner.

    I am very passionate about Hospitality, which happens to be my field of study and also work for the past 15 years and I can say I was highly impressed, so was my son.

    We enjoyed our stay and I have expressed my sentiment of the Spanish Court Hotel to family, friends and associates.

    We look forward to staying there again, in fact I will be on the island this Friday, but unfortunately not responsible for my accommodation, but hope to drop by for dinner as the food is delish!

    Nicole Kerr Southeastern Reservations Manager| American Airlines | July 6th, 2010 | 9:50 pm

  • Our family of eight chose to celebrate my wife’s birthday in Jamaica over Easter. We initially booked at the Terra Nova Hotel because we stayed there 2 years ago and it was pleasant, but a friend recommended The Spanish Court, to which we are eternally grateful.

    We travel all over the world and have stayed in many hotels and resorts, and The Spanish Court Hotel far exceed our expectations with incredible service and hospitable ambiance. From the complimentary champagne at check in, to the daily courtesies extended by all the staff with a beautiful smile, it was most comfortable we have ever felt in any hotel.

    Kudos to the management and staff, because you have clearly a special oasis at your establishment, and I will certainly use your services whenever I’m in Kingston again and I will recommend your hotel to all my associates.

    N. Wallace, Toronto | April 16th, 2010 | 9:41 pm

  • Prior to checking in at the Spanish Court, we stayed at the Ritz-Carlton in Montego Bay. So we were a bit leary of this “new ” hotel that we read about.

    Shantae Mollison | April 14th, 2010 | 9:39 pm

  • Firstly, you must have, the RED PEAS SOUP along with the other sumptuous meals on their menu.

    We are soldier’s currently stationed in Iraq and chose JA as our vacation spot, despite the 14 hour flight. Needless to say we were pleasantly surprised. The Spanish Court hotel, the facility, the staff to include John the dread, and the cleaning staff, have collectively rendered staying at the Pegasus or the Hilton, senseless! Every aspect of the trip, from the reservation process to the checking-in/out, was flawless and unusually accommodating.

    The front desk personnel,to include the manager, were particularly attentive but unfortunately I cannot recall the correct pronunciation/spelling of the gentleman’s name who most stood out to us, though I think it’s along the lines of Andrew ( 4give me). Clearly the hotel owners have paid attention to the needs of the discerning traveler for whom cost is secondary. It was also patently clear that customer service and the importance of that skill was clearly embedded in the psyche of the staff members.

    I also appreciate the boutique style design and semi-exclusive feel to the facility. It’s centralized location was in- genius and beneficial and allowed for a full experience of the everything that Jamaica had to offer to the vacationer. As a native Jamaican I’m almost ashamed to admit that I would rather stay at the Spanish Court than at my own home in Kingston.

    Bottom line, the Spanish Court should be the destination choice of all travelers staying in Kingston. Be sure to get Rm 213 if possible, as it offers a good vantage point with exceptional views of New Kingston especially at sunrise.

    Hugh Fraser, Camp Arifjan | March 21st, 2010 | 9:32 pm

  • Well, well. I do not think that Surprise is the word that I should use in this instance, but my 6 day stay at the Spanish Court Hotel was one that I will remember for the rest of my life. You see, I have worked for hotels such as The Plaza in New Your, The Essex House, The Drake Swiss, Hilton International in New York, The Langham and Park Lane Hilton in London. I have travelled and worked in many countries and Islands, based on that background, staying at the Spanish Court far exceeded my expectation.

    When I tried to make the reservation, I conference with my sister in Florida who frequently visits Jamaica, I asked about the Pegasus and the Hilton, she recommended the Hilton, but after having read the reviews on both hotels, I choose the Spanish Court based on its newness and the pictures of the bathroom as I was in no mood to encounter a small and dated bathroom.

    When I lived in Jamaica there was a shopping center in that location, so I was a bit concerned about the reservation; my 17 year old son arrived the next day and was instantly pleased with the suite and hotel selection. We had stayed in Ohio Rios 5 years ago and that was a disaster, so I had to travel ahead to make sure that the accommodation was adequate and the hotel and its surrounding pleasant.

    Suite 211 was so perfect that the same Hilton loving Sister arrived two days later and checked in immediately after seeing the hotel.

    The staff, from Mr. Marlon Honegan, to John, the Rasta Porter, Suzanne the Front Desk Clerk, the Indian-Royal Security Guard from Esher in St Mary, the Corporate Executive Chef although not Jamaican and all the staff that I encountered made my return visit to Jamaica a spectacular one.

    The Breakfast Buffet had a very reasonable price point I truly enjoyed the Jamaican Options for the mornings that I visited the restaurant. We had outside guests join us and they too were happy to see a Boutique Hotel with such pleasant ambiences in the middle of Kingston.

    Coming from the Hotel and Resort Capital of the US – Las Vegas, I can testify that Spanish Court has made a step in the right direction. I hope that the contemporary trend lasts long enough for then to recoup and be able to get on with the next trend, whenever and what ever that might be.

    At the Spanish Court the staff works first and doesn’t seem to think of a tip, unlike in the Bahamas where they work only with tip in mind.

    My only regret is that in my haste to get to the airport I forgot to leave adequate gratuity that the staff deserved. I will certainly make that up on my next visit.

    Evadnie | February 6th, 2010 | 9:27 pm

  • From the telephone booking process to check-out everything was first class. For the sisters who stayed in Room 239.

    The rooms were sparkling clean, and the décor in the hotel is exactly as the website depicts. And the internet service never wavered. The staff were all excellent, friendly and extremely helpful. The restaurant had fine selection of Jamaican cuisine and the prices were right. The breakfast buffet was more than ample. Everyday there was a selection that included a typical Jamaican dish; which I thoroughly enjoyed. One day my sister and I had ordered the lunch special that included desert. We were unable to enjoy the desert due to a previously scheduled meeting. Our waitress offered to put the desert aside for us to enjoy when we returned! Sure enough, much later in the night when we returned our deserts were presented to us by the night staff! They went down really well with a fine Argentina Malbec!

    I have two regrets, one when my trip was un-expectantly extended there was “no room” available. And two because I was not present at check-out my sister did not have adequate funds on her to leave a good tip for the excellent room staff.

    I will endeavor to remedy that situation upon my return in March!

    When, I will once again employ the services of Juta’s best taxi drivers in Kingston, Rick and or his sidekick Jason.

    Claudette D. Shaw | January 29th, 2010 | 9:17 pm

  • Having just returned to England after 18 days in Jamaica, I would just like to comment on my 17 nights stay at the Spanish Court. I have stayed previously in three of the big hotels in Kingston and was apprehensive when booked into the Spanish Court not knowing anything about it. I had a look at the website before leaving which heartened me and was impressed as soon as entering the building. The reception was excellent and staff very welcoming.

    My room 229 was as good as shown on the website and was kept immaculately during my stay by freindly and cheerful cleaners.

    We dined in the hotel every night, great food served by friendly efficient ‘waiters’.

    The terrace and pool although relatively small compared with the other three hotels suited me admirably with a bar which served food and after dinner coffee .

    Nothing was too much trouble for the staff to whom I offer my thanks.

    Next time it will be the Spanish Court again.

    Ian Pattinson | November 14th, 2009 | 9:08 pm

  • My husband and myself were so pleased with our experience at The Spanish Court Hotel. We found the service to be exceptional. We especially appreciate Nicole Reid’s service at the front desk. She cheerfully accommodated our room request and we were also able to arrange a late check out. The location was excellent, and we thoroughly enjoyed ourselves.

    Kaylia Williams | September 5th, 2009 | 12:55 pm

  • Since staying at Spanish Court in April I have been recommending it to anyone who will listen. The rooms were spotless and the housekeepers were ever so polite. The reception area is awsome to look at with its very modern designer decor with designer bathrooms to match.

    Restaurant and reception staff were extremely polite and friendly. I can’t wait to go back in December. I was lucky enough to get a special deal on the price as well. My only regret was not staying there for a longer time.

    Carla Bent | August 14th, 2009 | 9:03 pm

  • We recently spent several days at the Spanish Court and were extremely satisfied with the whole experience. The rooms are excellent, the décor is very contemporary and the staff are all extremely helpful. It is also brilliant to have the complimentary use of broadband internet in your room.

    We have stayed at both the Hilton and Courtleigh over the past couple of years but neither can compare to the Spanish Court in our opinion. We look forward to our next visit to Kingston and hope that the Spanish Court keeps its room rates at sensible levels and not overpriced like the aforementioned hotels.

    Tony and Audrey Holmes | June 4th, 2009 | 8:52 pm

  • We just checked in and had to comment on the hotel. The décor is absolutely fantastic and chic! Totally unexpected!

    AG | April 30th, 2009 | 8:48 pm

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